Welcome to Hi Raw! - The Raw Food paradise for furry friends with international quality standards. To ensure the most convenient shopping experience for Hi Raw! customers, we provide Sen with a guide on the purchasing process at Hi Raw!, designed to meet the needs of all customers.

Direct Purchase on the Website

1. After selecting your favorite products and adding them to the Cart, click the "Buy Now" button to proceed to the delivery information page.

2. On the delivery information page, fill in all necessary details for Hi Raw! to contact you and deliver the products, including: Full Name, Email, Phone Number, Delivery Address, and Payment Method.

3. After completing the delivery information, double-check the accuracy of the information and press the "Confirm" button.

4. Once you press "Confirm," Hi Raw! will process the order and notify the order status via email or Zalo.

Note: For orders with Bank Transfer payment method, transfer the payment to Hi Raw! within 48 hours to complete the order. If payment information is not received within 48 hours, the order will be automatically canceled. For more details, refer to Hi Raw!'s Payment Policy.

Purchase via Facebook

1. Visit Hi Raw!'s Facebook Fanpage to choose products that suit your needs.

2. Message the selected raw food products to the Inbox.

3. The Hi Raw! team will proceed with consultation. After receiving the necessary information, Hi Raw! will create, confirm, and start delivering the order.

Purchase via Phone

1. Call Hi Raw!'s Hotline at 0919800805 for consultation and purchases from Monday to Friday, between 10:30 AM to 6:30 PM.

2. Inform the product advisor about the selected raw food products.

3. The Hi Raw! team will proceed with consultation. After receiving the necessary information, Hi Raw! will create, confirm, and start delivering the order.

Purchase via Zalo OA Hi Raw!

1. Visit Hi Raw!'s Facebook Fanpage to choose products that suit your needs.

2. Message the selected raw food products to the Inbox.

3. The Hi Raw! team will proceed with consultation. After receiving the necessary information, Hi Raw! will create, confirm, and start delivering the order.

Purchase on Shopee Hi RAW! Official Store

1. Visit Shopee and find Hi Raw! at : Hi Raw! Official Store

2. Add the selected products to your shopping cart.

3. The Hi Raw! team will proceed with consultation. After receiving the necessary information, Hi Raw! will create, confirm, and start delivering the order.

Purchase through Hi Raw!'s Official Distributors

1. To find Hi Raw!'s official distributors, you can visit: feedhiraw.com/pages/shop

2. The distributor search page will display a list of Hi Raw!'s distributors across the North, Central, and South regions. You can search based on your location or choose the nearest distributor. Click on the distributor's name to view detailed information (Distributor's name, Contact phone number, Address) and locate the distributor on the map. After selecting the nearest official distributor, Sen can contact the distributor to order Hi Raw! products for your beloved Boss.

Hi Raw!' is committed to providing you with a convenient shopping experience and the highest quality natural pet food. Choose the purchasing method that suits you and your pet and place an order today!